PUBLISHED DATE: 2025-04-16 00:29:53
Revealing Australia’s Demand for Digital Services | Publicis Sapient
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New Release
The 2024 Digital Citizen Report
Revealing Australia’s Demand for Digital Services
Understanding how citizen expectations are evolving
Our Digital Citizen Report involved one of Australia’s largest private surveys on digital government services. This page reveals our findings and explores the opportunities for digital transformation based on citizen responses and the issues that matter to them.
2024 Digital Citizen Report
Exploring emerging themes and trends around digital government services
Your guide to staying up-to-date with evolving citizen sentiments.
Want to know more about the data? Book a deep dive session with our experts to receive exclusive custom views of the report data.
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2023 Digital Citizen Reports are still available for download
See how trends and themes are changing from last year.
- Download the full 2023 Digital Citizen Report
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- Steve Metzmacher Public Sector Industry Lead Contact
- Mark Williams Federal Government Lead Contact
- Sanja Galic State Government Lead Contact
- Elisa Berg Public Sector Experience Lead Contact
- Carlos Gonzalez Public Sector Product Lead, Publicis Sapient Contact
New insights will be released throughout the year, with a fresh survey conducted on an annual basis. Subscribe for updates