Industry Spotlight: Digital Support for Employees with Cancer in Financial Services

Navigating Unique Pressures in Financial Services

The financial services sector is defined by its high-pressure, fast-paced, and highly regulated environment. Employees are expected to deliver exceptional client service, maintain compliance, and perform at the highest levels—often under intense scrutiny. When an employee is diagnosed with cancer, these pressures are magnified, and the need for robust, stigma-free support becomes critical. In this context, digital transformation is not just a lever for operational efficiency, but a vital tool for fostering healthier, more resilient workplaces.

The Imperative for Change: Addressing Stigma and Supporting Well-Being

Cancer is a reality that touches every workplace. Nearly half of all cancer diagnoses occur during working age, and research shows that 90% of cancer patients believe workplace support positively impacts their health outcomes. Yet, in financial services, the culture of resilience and performance can discourage openness about health challenges. Stigma, fear of job loss, and uncertainty about accommodations persist, often leading employees to conceal their diagnosis or forgo needed support.

The "Working with Cancer" initiative, recognized globally and adopted by over 1,300 businesses, is a cross-industry coalition dedicated to ending the stigma of cancer in the workplace. For financial services organizations, this means moving beyond policy compliance to create a culture of openness, support, and recovery-forward thinking—values that are essential for both individual and organizational resilience.

Digital Tools and Cloud Platforms: Enabling Healthier Workplaces

Publicis Sapient brings deep expertise in digital business transformation to help financial services organizations translate these values into action. Through strategic partnerships with leading cloud providers, we deliver solutions tailored to the sector’s unique needs:

Meaningful Support: Policies, Programs, and Provisions

The benefits of supportive care for employees with cancer are well-documented: improved quality of life, reduced pain and symptoms, better treatment adherence, and even increased survival rates. For financial services employers, meaningful support can take many forms:

Tackling Financial Stress and Stigma

Financial toxicity—the burden of medical costs and lost income—can be especially acute in financial services, where employees may feel pressure to maintain performance or job security. Digital financial counseling, benefits navigation tools, and transparent communication about available resources can help mitigate this risk. At the same time, education and training are essential to address cancer-related stigma. Digital learning modules and ongoing manager training can help shift mindsets, reduce unconscious bias, and ensure that well-intentioned actions do not inadvertently isolate or disadvantage employees with cancer.

Real-World Impact: Transforming Financial Services Workplaces

Publicis Sapient’s approach is grounded in real-world results. In partnership with major financial institutions, we have:

Why Publicis Sapient?

Our leadership in digital business transformation is built on:

The Future: Healthier, More Resilient Financial Services Organizations

As the financial services industry continues to evolve, the imperative to create healthier, more supportive workplaces has never been clearer. By harnessing the power of digital transformation, cloud platforms, and data-driven insights, organizations can break down stigma, support employees through life’s challenges, and build cultures where everyone can thrive.

Publicis Sapient stands ready to partner with financial services leaders to drive this change—delivering tailored, sector-specific solutions that make a real difference for employees and organizations alike. Together, we can set a new standard for what it means to work in financial services: one where health, support, and innovation go hand in hand.