PUBLISHED DATE: 2025-08-15 12:27:26
Shopper-First Retail: Stay Relevant to Customers as Their Needs Evolve
STRATEGY AND CONSULTING | ENGINEERING | EXPERIENCE | PRODUCT
Publicis Sapient is purpose-built to enable meaningful business transformation. With capabilities ranging from strategy through delivery, and engineering through experience, we help retailers get ahead of ever-changing customer expectations and stay relevant.
The Partner That Puts Shoppers First
With our digital-first, customer-centric approach, Publicis Sapient is uniquely qualified to solve some of the most pressing technological, operational, and experience issues in retail.
Key Growth Drivers
We focus on four key growth drivers for rapid results and long-term impact:
- Supply Chain Modernization
- Data-Driven Growth
- E-Commerce Profitability
- Seamless Store Experience
Accolades
We’re honored to be recognized by these thought leaders in our industry:
IDC
- 2020 Leader: Worldwide Customer Experience Improvement Services
- 2020 Leader: Co-Innovation and Commerce
Gartner
- 2019 Magic Quadrant: Leader in CRM and Customer Experience Implementation Services, Worldwide
Forrester Wave
- Q1 2019: Leader in Global Digital Business Transformation Accelerators
- Q4 2019: Leader in Global Digital Experience Agencies
Get in Touch
Learn more about how Publicis Sapient helps retailers embrace progressive, agile, and cost-effective ways to deliver against increasingly nuanced customer demands.
Continue the conversation with:
- Sudip Mazumder
Retail Industry Lead, North America
sudip.mazumder@publicissapient.com
- Guy Elliott
Retail Industry Lead, EMEA and APAC
guy.elliott@publicissapient.com
Select Clients
- EILEEN FISHER
- Carrefour
- LOWE’S
- Loblaw
- Walmart
- Pandora Unforgettable Moments
- GameStop
- Falabella
Partnerships
- AWS
- Microsoft
- Adobe
- Salesforce
- Snowflake
For more information, visit publicissapient.com.
Did you know? 40% of online revenue in North America flows through Publicis Sapient platforms.*
*in North America