PUBLISHED DATE: 2024-02-12 00:42:15
Grocery Transformation | Publicis Sapient Grocery Consulting Services
In the market for transformation? Connect experience, supply chain, data and more to stay ahead of grocery shopper demands. With the online grocery market continuing to grow exponentially, customer expectations seem to be doing the same. So how can grocers get ahead? A connected approach is the only scalable strategy for continuously improving experience, operations and, ultimately, profit.
Video
Retail Media Networks, Explained
How can grocers generate both revenue and delight by monetizing data through a retail media network? Click play to learn how your customers and business both benefit. Stream now
The Health & Wellness Opportunity
How to increase your impact on shoppers’ lives, no matter where you are in your health and wellness retail journey. Download the playbook
Grocery Store Solutions
- Browse the offerings that build meaningful value for your business and your customers.
- Retail Health and Wellness Services: How retailers can establish or expand their footprint in the Health & Wellness market.
- Retail Media Network Solution: Build a new revenue stream and better customer experiences for a cookieless world with a Retail Media Network.
- Curbside Fulfillment for Retailers: Curbside fulfillment is essential for retailers during the pandemic, but will become a popular perk for customers when restrictions loosen.
- Retail Pharmacy Solution: Experience seamless, personalized pharmacy journeys with our Omnichannel Retail Pharmacy Software Solution. Boost customer loyalty, reduce abandonment and streamline operations.
- Point of Sale Modernization: Publicis Sapient’s unique Point-of-Sale Modernization (POS) approach combined with our Rapid Commerce accelerator can help retailers leap frog their pursuit of a modernized, cloud-native POS system.
- Promise to Delivery | Supply Chain Optimization: Our promise-to-delivery framework delivers a complete, end-to-end solution tailored to your existing systems, enabling retailers to reduce costs while exceeding customer expectations.
- Supply Chain Control Tower Solution: Our Control Tower solution optimizes your supply chain to improve visibility, automate decision-making, and reduce overall costs.
- Engineering Transformation: Engineering Transformation is a holistic program that modernizes information technology (IT) to prepare companies for comprehensive digital business transformation (DBT).
- Journey Reinvention: Transform customer and partner retail journeys with Publicis Sapient’s Journey (Re)Invention solution. It provides a clear path to journey realization and identifies growth and cost-to-serve opportunities.
Get in touch
Discuss grocery opportunities unique to your business challenges and goals Contact us
Grocery Perspectives
Articles and interactive experiences exploring the future of grocery.
- Retail Connected Experiences: Role of the Store - Publicis Sapient shows how to create a seamless experience across digital and physical to make your store work for your customers and your business.
- The Future of Grocery - Amazon is expanding further into the grocery market and enhancing its brick-and-mortar presence. What can traditional grocers do to compete?
- The Growth of the Grocery Micro Fulfillment Center (MFC) Market - How automation technology can solve pain points for online grocery order fulfillment.
- Grocers Scaling E-commerce Challenge - As COVID-19 continues to disrupt the world, shoppers are increasingly relying on online channels for groceries and essential supplies – challenging grocers to prepare their e-commerce capabilities to respond adequately.
- Reinventing Grocery for Gen Z - For today’s shoppers, shipping matters. Waiting for delivery is particularly unbearable for Generation Z consumers, who are accustomed to instant gratification and 24/7 availability through the internet.
- How Online Grocers Can Win and Retain More Customers - Creating better customer experiences is more important than ever for online grocers. Publicis Sapient reveals common pain points and solutions.
- How Grocers Recover Will Shape the Future - As online sales jumps from 7% to 10%+ of business, grocers are pivoting to make once unprofitable online channels profitable, while maintaining the safety of staff and customers.
- Grocers Encounter Fresh Challenges to Compete With Amazon - Amazon’s efforts are setting the company up to become the first truly digitally native omnichannel grocer. Publicis Sapient shows how can traditional grocers compete.
- Next in Retail Podcast | The New Digital Frontier in Grocery - After COVID hit, groceries were forced to pivot rapidly and the acceleration of digital technologies that grocers needed to invest, and scale caught many off guard.
- The Brave Pursuit With John Mackey - John Mackey, CEO of Whole Foods, talks to Publicis Sapient about his new book "Conscious Leadership," his company’s merger with Amazon, adapting to COVID-related shifts, and setting a new ethical framework for leaders.
Meet our team
- North America: Sudip Mazumder, Industry Lead, Retail Email
- EMEA/APAC: Guy Elliott, Industry Lead, Retail Email
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