PUBLISHED DATE: 2025-08-14 15:35:21
Deal Win: Publicis Sapient Transforms Stride with Salesforce Health Cloud
SALESFORCE CORE TEAM
- Account Executive: Morgane Bambridge (morganebambridge@salesforce.com)
SALESFORCE PARTNER TEAM
- Partner Account Manager: Ben Robertson (b.robertson@salesforce.com)
- Partner Sales: Ian Carpenter (ian.carpenter@publicissapient.com)
#WinningWithPartners
Stride: For Better Mental Health
Publicis Sapient has partnered with Stride, an Australian mental health charity, to deliver an advanced Salesforce Health Cloud solution. Stride is a leader in mental health, specializing in both early intervention and complex ongoing mental health challenges. The organization provides tailored support for children, adults, families, and carers across Australia.
Challenge
Stride required a robust solution to address several operational challenges:
- Ensuring patients are presented with the correct assessments during initial engagement and for ongoing outcome measurement.
- Managing service scheduling and delivery across four service brands, 17 locations, 29 departments, and 400 clinicians.
- Integrating with Medicare for eligibility checking, care plan information, and billing.
Products Sold
Partner Value
Publicis Sapient was selected for this project based on our strong, ongoing relationship with Stride and our extensive experience working with the National Disability Insurance Scheme (NDIS), Aged Care Service Providers, the National Disability Insurance Agency (NDIA), and the Federal Department of Health and Aged Care. We were tasked with developing a cutting-edge solution to address the significant challenges faced by mental health service providers.
By leveraging our proven track record in delivering innovative healthcare solutions, we aim to create a standardized, best-practice approach that can be implemented across the industry. This will lead to better outcomes, increased efficiency, and reduced costs for more patients and providers.
Key Facts
- 400 Health Cloud licenses sold
- AUS $2.5M contract value
Country: Australia
Industry: Health
Role of Partner in Customer Lifecycle Stage: Sourced
Products Sold: Health Cloud, MuleSoft