PUBLISHED DATE: 2023-11-16 22:32:32

The Impact of Returns Optimization | Publicis Sapient

"If I know the returns process is easy, I don’t hesitate to buy."

Learn how a simple returns process will keep shoppers coming back.

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Products ordered online are returned up to 3X as often as in brick-and-mortar stores. Retailers can reduce both the frequency and the expense of returns by optimizing products, the purchase experience and the process of the return— resulting in lower costs and an improved customer experience.

Visit our returns optimization solution.

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