Create digitally enabled in-store experiences that connect across channels, with the customer at the center.
Interact with a store that seamlessly connects physical and digital.
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Take a quick tour of a digitally enabled shopping journey and the many opportunities to connect via store experiences.
Video Retail Store of the Future
With a lens on the future, retailers are reimagining stores for the digital age—using technology to create new experiences from product discovery to checkout. But just what will this new shopping experience look like?
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Learn what shoppers have to say about their latest preferences and demands in this infographic
Download the research
Our retail experts analyze how one brand’s meticulous curation and empowering tone seamlessly flow from online to in-store in this virtual tour.
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Find out what good looks like when it comes to in-store experiences.
Get insights and real-life examples on the importance of connecting customer experiences across your entire retail ecosystem.
Together we can identify the highest-impact opportunities to connect physical and digital, with a focus on the quickest ways to prove ROI, with solutions across:
Our auditing framework can identify the biggest opportunities for growth in your physical-digital retail ecosystem.
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Jackie Walker
Senior Director, CX&I
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Sara Alloy
Retail Experience Lead, NA
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