In today’s rapidly evolving digital landscape, organizations are under increasing pressure to modernize not only their customer-facing operations but also the experiences they deliver to their employees. As the boundaries between technology, culture, and work continue to blur, the employee experience (EX) has emerged as a critical driver of engagement, productivity, and long-term business success. Publicis Sapient stands at the forefront of this transformation, recognized as a leader in employee experience consulting and uniquely positioned to help organizations reimagine the future of work.
Publicis Sapient’s approach to workforce transformation is rooted in the belief that digital business transformation must be as much about people as it is about technology. This philosophy is reflected in the firm’s SPEED model—Strategy, Product, Experience, Engineering, and Data & AI—which serves as the foundation for delivering holistic, people-centric solutions. By integrating these capabilities, Publicis Sapient ensures that digital transformation initiatives are designed not only to drive operational efficiency and automation but also to foster inclusion, enhance work quality, and build a culture of continuous learning and growth.
Publicis Sapient’s expertise in employee experience has been validated by its leadership position in the IDC MarketScape for Worldwide Employee Experience Consulting Services. Clients consistently commend the firm for its strengths in change management, organizational change, leadership and knowledge transfer, HR strategy, resource management, and culture change. What sets Publicis Sapient apart is its ability to facilitate digital transformation with a focus on individual human outcomes, ensuring that automation and process redesign enhance—not diminish—the employee experience.
Organizations that partner with Publicis Sapient benefit from a repeatable, scalable approach to change that balances the needs of people and technology. The firm’s guidance is highly valued for its ability to drive sustainable improvements in engagement, productivity, and organizational resilience.
As organizations accelerate their adoption of digital tools and AI-driven automation, the risk of overlooking the human element grows. Publicis Sapient addresses this challenge by embedding people considerations into every stage of transformation. The firm’s consultants work closely with HR leaders, CIOs, and transformation executives to:
Publicis Sapient’s approach is distinguished by its commitment to human-centered design, creativity, and technological excellence. The firm’s experience design teams are recognized for their ability to create value, deliver design excellence, and maintain a relentless focus on people quality. This is achieved by:
With a global presence and deep industry expertise, Publicis Sapient partners with organizations across sectors—including financial services, retail, healthcare, and the public sector—to deliver workforce transformation at scale. The firm’s agile, data-driven approach ensures that clients are equipped to navigate change, adapt to new ways of working, and build future-ready organizations.
Clients consistently highlight Publicis Sapient’s ability to deliver tangible results, citing the quality of its people, the repeatability of its change management frameworks, and its unwavering focus on both organizational and individual outcomes. By balancing the imperatives of digital modernization with the needs of employees, Publicis Sapient helps organizations unlock new levels of engagement, productivity, and business value.
In the digital age, the organizations that succeed will be those that invest in their people as much as their technology. Publicis Sapient is your partner in elevating the employee experience—helping you build a workforce that is engaged, empowered, and ready to drive your business forward.
Ready to transform your workforce experience? Connect with Publicis Sapient’s experts to learn how we can help you create a people-centric digital future.