Insurance Transformation & Consulting | Publicis Sapient
Transforming Insurance
Insurance Transforming Insurance
Embrace the future of insurance and create journeys your customers will love. Insurers: the time to transform is now. It’s a critical moment for the insurance industry. Clients’ needs are changing, and new entrants are creating stiff competition. So how do you transform your business to adapt to the challenges of tomorrow? Through our unique SPEED philosophy, we’re helping our clients embrace new technologies, optimize their operations and provide new, customer-centric insurance solutions. So they can to grow their businesses, delight their customers and secure their future in a challenging market.
INSURANCE
- Financial Services
- Banking
- Wealth and Asset Management
How we can help
We’re helping insurance companies to innovate, transform and drive growth in an increasingly digital world.
- Engage your customers
Deliver innovative, data-powered insurance experiences and next generation insurance business models.
- Accelerate your transformation
In an industry often slow to transform, speed up your end-to-end transformation to deliver value for your customers, faster.
- Embrace new tech
Insurance is a data-driven industry. Rapidly deploy new technology and data capabilities to transform your business now.
- Build a sustainable future
Embrace future insurance trends and boost your resilience by embedding new capabilities into your organization as you transform.
Sectors we serve
- Personal
We’re helping insurers deliver engaging, personalized customer experiences and next-generation propositions using the latest digital technology and data.
- SME commercial
From building the next generation of highly personalized, digital propositions, to improving risk selection and client prioritization, we’re helping insurers transform at speed.
- Corporate and specialty
We’re helping clients reimagine their business models and use technology, digital and data in new and innovative ways.
- Life and pensions
From leveraging back book customer data to enhancing digital self-service and automation, we’re helping insurers, brokers and agents seize the opportunity in the life and pensions space.
Transform Insurance Operations with Composable Architecture for Real-Time Agility
An innovative real-time composable architecture for insurers enables rapid changes, lower costs, and enhanced customer experiences. The ICE product configuration console simplifies insurance product creation, while near-real-time data monitoring and AI-powered tools streamline operations. This approach allows for quick adaptations, real-time insights, and significant time savings in the insurance industry. Watch Now
Our solutions
Whatever your business needs, we’ll build it. From streamlining claims processes to building new products, platforms and services — we’ll guide you, from idea to build, and beyond.
- Speed Layer: Unleash Your Data Potential
As businesses grow, their data systems often struggle to keep up. That’s why we created Speed Layer. The right data in the right place in real-time.
- Speed Your Journey to the Cloud
Discover the Cloud Acceleration Program - helping financial services firms build a Google Cloud foundation faster.
- A New Era of ESG for Financial Services
Make the right sustainable decisions with transparent, reliable and consistent ESG ratings.
- Our Customer Data Platform (CDP) Quickstart Approach
This fast, deployable solution provides the cloud-native components to make it easier for companies to build an open source customer data platform (CDP). The tools are here to create a platform that enables data independence and customer centricity for everyone.
Insights
Stay in the know with everything from the hottest trends in insurtech to the latest industry news.
- Understand Your People
As companies continue to change, a shift must also consider the intricacies of the most important asset: people.
- 5 Debts Hindering Gen AI Progress in Financial Services
Financial services executive leaders outline the five critical debts organizations must address to unlock generative AI's full potential and create sustainable value.
- The opportunities for insurers in focusing on individuals and businesses with unique needs. To reap the dividends of meeting the needs of underserved customers, insurers will need to ask themselves some hard questions—as our article explains.
- Revolutionize Commercial Underwriting: A Digital Future in Insurance
Discover how to fuel innovation in commercial underwriting by optimizing strategies for a future-ready insurance landscape.
- Collision avoidance: Why Motor Insurers Will Need to Embrace Partnership-Driven Propositions
Digital disruption is signaling an uncertain future for traditional motor insurance business models. How can insurers seek critical partnerships to keep their competitive edge?
- Authentic Communication: The Catalyst for Culture Change
By reinforcing core values though leadership action while recognizing employees, organizations can create new change stories that unite the workforce.
- The Opportunity for the Next-Generation SME Insurer
Small and medium enterprises (SME) make up a majority of businesses across the globe. How can insurers best capture this segment in the digital future?
- Using the DAM (Define, Align, Measure) Approach in Financial Services to Unlock Business Value
The DAM approach is an agile, feedback-driven and comprehensive method of Business Value Realization, which can set teams up for long-term success.
Client stories
We’re helping insurers worldwide do more with digital.
- Driving Revenue Through Customer-centric Thinking
How a U.S. insurer’s digital transformation is delivering better customer experiences, plus an extra $5B+ in revenue.
- Creating a Class-leading Medical Insurance App
A top U.K. PMI provider wanted to boost member engagement. For this, they needed the ultimate mobile app.
- Scaling up With Data-driven Marketing
Learn how one of the world’s top insurers is targeting new B2B customers.
- Creating Fresh Insurance Experiences Across Asia
We helped our client deliver industry-leading customer experiences and new growth opportunities with a new cloud-based platform.
Research
Insight, reporting and analysis on the key issues in insurance right now.
- Enhancing Customer Loyalty in the U.S. Property and Casualty Insurance Industry
In this report, explore how prioritizing customer loyalty in the P&C insurance space can lead to transformative outcomes.
- Transforming the Insurance Claims Process
We asked 250 policyholders what they want insurers to do differently. Download our report to find out what they said.
- Top Insurance Industry Trends for 2023
Get our Guide to Next for the insights, trends and initiatives shaping the insurance industry this year.
Connect with our experts
- EMEA & APAC
Daniel Cole
Senior Managing Director
Email | Linkedin
- NORTH AMERICA
Mike Chiaramonte
Senior Principal, Strategy
Email | Linkedin
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