PUBLISHED DATE: 2023-11-23 00:03:35

Transforming Financial Services Across Asia Pacific

Delivering data-driven banking experiences to new and growing markets

Modern banking is changing. Customers expect digital banking experiences that match the convenience and ease-of-use offered in other market sectors and other countries. And with challenger brands entering the market with innovative new services and products, incumbent banks need to harness the power of their data to build better customer experiences or risk getting left behind.

We're working with companies across Southeast Asia and Australasia to deliver customer-focused banking experiences, rethink operating models, redesign architectures and prepare organizations for a digital-first future.

"Three out of four people in Southeast Asia have insufficient access to financial services, institutions that develop accessible digital offerings quickly will have a significant advantage.”
David Murphy, Head of Financial Services, EMEA & APAC

Insights: Southeast Asia

The latest financial services trends and though leadership from across Southeast Asia.

Insight How Digital Banks Can Stand Out From the Crowd
Enterprise agility is not only the key to successful digital transformation. It’s critical for banks looking to stand out in a crowded digital market.
Infographic Digital Transformation: What’s Next For Banks In Southeast Asia?
The inside story from 120 senior SEA banking leaders.
Press Release SCB Tech X: The Future of Financial Services in Southeast Asia
Our new partnership with SCBx Group reinvents how banks engage with banking and non-banking customers.
Insight How Financial Institutions Can Help SMEs in Southeast Asia Grow
Learn how financial institutions are unlocking growth for Southeast Asia's SMEs.
Insight Getting the Data Engine Right for Digital Insurance
Discover how the right data engine can transform your digital insurance journey.

Insights: Australia

Our take on the key trends shaping financial services in Australia.

Insight How Elevating Customer Experience Drives Down Cost and Risk
Balancing Act: Revolutionizing Customer Experience Without Compromising on Costs or Risks in Modern Banking
Insight How Lifecycle-Led Design Anchors to Financial Well-Being
Life-Integrated Finance: Australia's Path to Empowering Consumers Beyond Transactions
Insight What the BNPL Battle Tells Us About How Australia’s Banks Approach Innovation
The Australian major banks have approached BNPL in different ways. But which is the right approach?

About Us

Digital Transformation In Australia
Find out how we’re helping clients across Australia to utilize the disruptive power of technology.
Insight Australia's Great Digital Reset
A renewed look at global relations, economic direction and care for individuals, society and the planet through a digital lens.
Infographic Where Are Australian Banks on Their Transformation Journey?
We get the inside story from 70 Australian banking leaders.

Guides and ebooks

We’re shining a spotlight on the highest-impact trends impacting FS across APAC. Download now to discover more.

Our work

Discover how we’re helping banks across APAC transform their businesses at speed.

Case Study A Bank Transformed in Just 12 Weeks
Our client needed more than a shiny new app: they needed a new business model and a robust technical foundation to deliver on their future goals.
Case Study How Siam Commercial Bank Is Driving Business Growth With a Food Delivery App
We’re helping one of Southeast Asia’s leading banks to rewrite the rulebook on customer engagement—starting with food delivery.
Case Study How A Multinational Insurance Company Is Creating Fresh Customer Experiences Across Asia
We helped our client deliver industry-leading customer experiences and new growth opportunities with a new cloud-based platform.

Services at Publicis Sapient

We combine strategic thinking with a proven and repeatable approach to digital transformation.

Strategy & Consulting
Fusing business strategy with experience and engineering to accelerate growth and effectiveness
Read about Strategy & Consulting
Customer Experience & Design
Impactful brands, products and services used by millions of people every day
Read about Customer Experience & Design
Technology & Engineering
Build platforms that create new opportunities and accelerate business value
Read about Technology & Engineering
Enterprise Platforms
Identify the best what, when, where and how for your audience
Read about Enterprise Platforms
Data & Artificial Intelligence
Intelligence that drives value for your business
Read about Data & Artificial Intelligence
Product Management
Transform how you create new, customer- centric digital products
Read about Product Management

Core Modernization: Unleash Your True Potential

For banks across APAC and beyond, ageing legacy core systems are stifling innovation. Ready to do more? Ditch your legacy core. Find out how

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