Leverage customer intelligence to optimize promise-to-delivery flows and order management systems for fast, personalized experiences.
We offer a range of solutions designed to enhance your order management and delivery processes, ensuring a seamless and efficient experience for your customers.
We built a scalable forecasting engine using historical and macroeconomic data to improve demand planning. In just six weeks, this solution drove a 10%+ accuracy uplift across 900 top SKUs.
We modernized order management and introduced new delivery options such as ship-from-store and same-day delivery. As a result, 48% of orders were fulfilled from stores, significantly boosting customer conversion rates.
Our expertise in customer order promising and delivery optimization is backed by proven results and a commitment to leveraging the latest technologies and data-driven insights.
Publicis Sapient, in partnership with Spinmaker SCA, delivers industry-leading solutions for customer order promising and delivery optimization.