Australia is on a bold journey to become a world-leading digital economy by 2030. At the heart of this ambition lies the transformation of public sector services—making them more accessible, efficient, and citizen-centric. Publicis Sapient is proud to be a trusted partner to federal and state government agencies across Australia, helping to reimagine how government connects with and serves its people through digital business transformation.
The Australian public sector faces a unique set of challenges and opportunities. Citizens expect seamless, personalized digital experiences, while government agencies must balance security, compliance, and operational efficiency. Publicis Sapient brings decades of global and local expertise to help government organizations navigate this complexity, leveraging the disruptive power of technology, data, and human-centered design.
Our commitment to Australia is reflected in our leadership and investment in the region. With offices in Sydney, Melbourne, and Canberra, our multidisciplinary teams are embedded in the communities we serve. Under the guidance of leaders like Angela Robinson, Country Managing Director, and Gavin Seewooruttun, VP and Data & AI Lead, we are driving digital transformation that delivers measurable impact for citizens and government alike.
Publicis Sapient partners with federal and state governments across portfolios such as justice, education, customer service, human services, and regional community. Our work goes beyond technology implementation—we help agencies reimagine their service models, streamline operations, and create digital experiences that matter.
These collaborations are grounded in a deep understanding of the public sector’s mission and the evolving expectations of Australian citizens.
Our approach is built on our SPEED model—Strategy, Product, Experience, Engineering, and Data & AI. This integrated framework ensures that every transformation is holistic, sustainable, and tailored to the unique needs of government clients:
Publicis Sapient’s impact in Australia is amplified by our global reach and recognition. We have been named a leader in digital strategy consulting and industry cloud services by leading analysts, with clients commending our innovation, technical expertise, and ability to drive measurable value. Our acquisition of Third Horizon, a respected Australian management consultancy, has further deepened our strategy and consulting capabilities, particularly in the public sector.
Our teams have supported state governments in New South Wales and Victoria, as well as federal agencies, in delivering complex transformation programs. These engagements span strategic insights, human-centered design, operating model transformation, technology enablement, and change management—ensuring that digital transformation delivers lasting benefits for both agencies and the communities they serve.
As Australia accelerates toward its 2030 digital economy vision, Publicis Sapient remains a dedicated partner to government agencies seeking to lead in the digital age. By combining global expertise with local insight, and by infusing AI and data-driven strategies into every engagement, we empower public sector organizations to innovate, grow, and make a meaningful impact on citizens’ lives.
With a proven track record across justice, education, human services, and more, Publicis Sapient is helping to shape the future of government in Australia—one where digital transformation is not just about technology, but about creating better experiences and outcomes for every citizen.