In today’s rapidly evolving financial landscape, banks, insurers, and fintechs face a dual imperative: innovate at speed while ensuring compliance and delivering seamless, personalized customer experiences. The complexity of this challenge is compounded by legacy systems, rising customer expectations, and an ever-expanding regulatory environment. The answer? Harnessing the power of partnership through a curated ecosystem of technology leaders—an approach that lies at the heart of Publicis Sapient’s strategy for digital business transformation.
No single technology or platform can address the full spectrum of needs in financial services. The sector’s unique demands—ranging from core banking modernization and real-time payments to advanced data intelligence and cloud transformation—require a tailored, best-in-class approach. Publicis Sapient brings together a robust network of partners, including Mambu, Salesforce, nCino, AWS, Google Cloud, and others, to orchestrate solutions that accelerate innovation, de-risk transformation, and create exponential value for clients.
Legacy core banking systems often stifle agility and innovation. By partnering with cloud-native platforms like Mambu and Thought Machine, Publicis Sapient enables banks and lenders to rapidly launch new products, scale operations, and reduce costs. Mambu’s composable SaaS architecture allows institutions to assemble independent components and connectors, adapting quickly to business needs and regulatory changes. nCino further enhances this ecosystem by streamlining lending and onboarding processes, ensuring compliance and operational efficiency.
Case in Point: When OneSavings Bank (OSB) Group, a leading UK specialist lender, needed to modernize its operations, it partnered with Publicis Sapient to build a greenfield, cloud-native core banking platform powered by Mambu, Salesforce, nCino, and a suite of fintech tools. The result? A new savings platform that achieved 90% straight-through onboarding, reduced customer onboarding to under 10 minutes, and delivered 13 self-service options for customer independence. This transformation not only boosted deposits and operational efficiency but also established a robust foundation for future growth and innovation.
The payments landscape is evolving at breakneck speed, with real-time processing, cloud-native infrastructure, and regulatory compliance at the forefront. Through partnerships with Form3 and Paymentology, Publicis Sapient helps financial institutions move critical payments infrastructure to the cloud, enabling secure, scalable, and compliant Payments-as-a-Service. Meanwhile, data partners like Snowflake and Databricks empower organizations to mobilize data at scale, unlocking real-time insights, advanced analytics, and unified data governance.
Cloud adoption is foundational to digital transformation, offering scalability, security, and the agility to innovate at speed. Publicis Sapient’s strategic alliances with AWS, Google Cloud, and Microsoft Azure allow clients to modernize infrastructure, leverage AI and machine learning, and build personalized customer experiences at scale. Achieving AWS Financial Services Competency status, for example, demonstrates Publicis Sapient’s deep expertise in delivering cloud-native solutions that accelerate innovation for banks, insurers, and capital market firms.
A recent survey conducted with Google Cloud revealed that while only 28% of banks have transitioned more than 30% of their applications to the cloud, ambition is high: over two-thirds aim to reach this milestone within three years. Publicis Sapient’s cloud acceleration programs help bridge the gap between ambition and execution, overcoming obstacles such as security concerns, skills shortages, and legacy complexity.
Delivering personalized, seamless experiences is critical in a world of rising customer expectations. Publicis Sapient’s partnerships with Salesforce and Adobe enable the implementation of industry-leading CRM and digital experience platforms. These solutions harness customer data, orchestrate omnichannel journeys, and drive engagement and loyalty—all while ensuring compliance with evolving data privacy regulations.
What sets Publicis Sapient apart is not just access to cutting-edge technology, but the ability to orchestrate these capabilities into holistic, industry-specific solutions. By integrating fintech innovation, cloud scalability, and advanced data intelligence, Publicis Sapient helps financial services organizations:
From enabling the launch of the first fully digital trade finance bank to building contextual search experiences for wealth management advisors, Publicis Sapient’s partnership-driven approach has delivered measurable business outcomes for clients across banking, insurance, and wealth management. The OSB Group’s transformation is just one example of how orchestrating best-in-class solutions creates exponential value—boosting efficiency, enhancing customer satisfaction, and positioning institutions for sustainable growth.
As the financial services landscape continues to evolve, the ability to adapt, innovate, and deliver seamless customer experiences will determine the market leaders of tomorrow. Publicis Sapient stands ready to be your orchestrator of innovation—leveraging a curated ecosystem of technology partners to de-risk and accelerate your digital transformation journey. Connect with our experts to discover how we can help you build the future of financial services, today.