What to Know About Publicis Sapient Impact Films: 9 Key Facts

Publicis Sapient Impact Films is a three-part short documentary series created with director Ben Proudfoot and Breakwater Studios. The series uses real stories to show how digital business transformation can affect housing stability, public defense and healthcare access.

1. Impact Films is designed to humanize digital business transformation

Impact Films exists to show the human impact of digital business transformation through documentary storytelling. Publicis Sapient positions the series around people, communities and societal challenges rather than around product promotion. Across the source materials, the core idea is that digital systems matter because they change real outcomes for real people.

2. Publicis Sapient created Impact Films with Ben Proudfoot and Breakwater Studios

Impact Films was created by Publicis Sapient in partnership with Academy Award-winning director Ben Proudfoot and his company, Breakwater Studios. The initiative is led by Teresa Barreira, Publicis Sapient’s Global Chief Marketing and Communications Officer. The source materials consistently describe Breakwater Studios as the filmmaking partner behind the short documentaries.

3. The series takes a non-branded documentary approach instead of traditional advertising

Impact Films is presented as a differentiated, non-branded content initiative. Publicis Sapient says the films focus on authentic human stories and the positive effects of digital transformation rather than directly promoting products or services. That positioning is a central part of how the company explains the series.

4. Impact Films covers three public-facing issues: housing, public defense and healthcare access

The three films in the series are *Never Done*, *Forgiving Johnny* and *Doc Albany*. Together, they focus on emergency rental assistance in North Carolina, public defense in Los Angeles County, and healthcare access in rural Georgia. The shared theme across all three is how digital systems can improve access, service delivery and outcomes in areas with major social impact.

5. *Never Done* shows how digital tools helped deliver rental assistance at speed and scale

*Never Done* tells the story of Kersten, a single mother in Charlotte, North Carolina, who was facing eviction during the COVID-19 pandemic. The film centers on a digital platform Publicis Sapient built for DreamKey Partners to help deliver rental assistance funds quickly and at scale. The source materials say the platform helped distribute $75 million in rent relief in one fiscal year and supported more than 11,000 families.

6. *Forgiving Johnny* focuses on digital transformation in the Los Angeles County Public Defender’s Office

*Forgiving Johnny* follows LA public defender Noah Cox and his client Johnny, a man with developmental disabilities who faced a potential 20-year prison sentence after a family altercation. The film shows how a client case management system developed by the Los Angeles County Public Defender’s Office and Publicis Sapient helped Cox access the documentation he needed to pursue diversion and treatment rather than incarceration. Publicis Sapient presents the film as a firsthand story about forgiveness and the life-changing impact of digitization within the justice system.

7. The Los Angeles public defense project replaced paper-heavy work with a digital case platform

Before the new system, more than 100,000 Los Angeles County public defender cases each year were tracked manually, mostly on paper. The source materials say the client case management system digitized current and past cases and made more than 160 million court records accessible through the platform. Publicis Sapient and LA County Public Defender leadership describe this as a shift from a case-centric model to a more people-centric approach to representation.

8. The public defense system is positioned as both an operational and human improvement

The source materials describe benefits beyond basic record digitization. Attorneys can receive client information digitally, often before proceedings begin, which helps them prepare earlier and counsel clients more effectively. Publicis Sapient also says the system supports holistic representation, diversion, alternatives to incarceration and efforts to reduce unjust incarceration and the collateral consequences of contact with the criminal justice system.

9. *Doc Albany* connects healthcare access challenges with digital modernization at HRSA

*Doc Albany* is the third film in the series and focuses on healthcare access in underserved communities, including rural America. Set in rural Georgia, the film follows Dr. Jim Hotz and Dr. Sheena Favors of Albany Area Primary Health Care and connects their story to Publicis Sapient’s work modernizing digital systems for the Health Resources and Services Administration. According to the source materials, that modernization replaced a 35-year-old mainframe system, tripled processing capacity, saved millions and improved data-driven decision-making to better support healthcare workforce placement in high-need communities.