Design Systems for Regulated Industries: Ensuring Consistency and Compliance at Scale

In highly regulated sectors such as financial services, healthcare, and the public sector, digital transformation is not just about innovation—it’s about ensuring every digital touchpoint is consistent, compliant, and secure. The stakes are high: organizations must deliver seamless, accessible experiences while navigating a complex web of regulations, accessibility standards, and security requirements. Design systems have emerged as a critical enabler for these organizations, providing a robust foundation to maintain brand consistency, accelerate change, and ensure regulatory compliance across a diverse digital ecosystem.

The Challenge: Complexity, Compliance, and Change

Regulated industries face unique challenges in digital transformation. The proliferation of digital channels—websites, mobile apps, internal portals, and more—creates a sprawling ecosystem that is difficult to manage efficiently. Each touchpoint must not only reflect the organization’s brand but also adhere to strict regulatory and accessibility standards. Outdated processes, fragmented design efforts, and redundant code can lead to inconsistent experiences, increased risk, and higher costs.

Moreover, the pace of regulatory change is relentless. New rules around data privacy, accessibility, and security can require rapid updates across dozens or even hundreds of digital properties. Without a unified approach, organizations risk falling out of compliance, damaging their reputation, and incurring significant penalties.

The Solution: Design Systems as a Central Source of Truth

A design system is more than a style guide—it is a living, centralized repository of reusable components, design patterns, and governance processes. For regulated industries, design systems offer several key advantages:

Real-World Impact: Case Studies in Regulated Environments

Financial Services: Global Asset Management

A leading asset management firm faced the challenge of launching 27 country-specific websites in under a year, each with unique regulatory and business requirements. By leveraging a modular design system and enterprise-grade content management, the firm achieved:

Public Sector: State Government Emergency Assistance

During the COVID-19 pandemic, a state government needed to quickly implement an emergency rental assistance program. Using a design system approach on a unified platform, the agency:

Healthcare: Connecting Providers and Patients

A federal health agency modernized its digital platform to connect thousands of providers with millions of patients. The design system ensured:

The Publicis Sapient Approach: Partnership, Governance, and Velocity

With over 30 years of experience in digital business transformation, Publicis Sapient partners with regulated organizations to build and sustain design systems that go beyond aesthetics. Our approach includes:

Measurable Outcomes

Organizations that implement robust design systems with Publicis Sapient have realized:

Why Design Systems Matter for Regulated Industries

In regulated sectors, the cost of inconsistency or non-compliance is high. Design systems provide the foundation to:

Ready to Transform?

Publicis Sapient is uniquely positioned to help regulated organizations harness the power of design systems. Our SPEED capabilities—Strategy, Product, Experience, Engineering, and Data—ensure that every design system is not only compliant and consistent, but also a catalyst for innovation and growth.

In a world where change is constant and compliance is non-negotiable, design systems are the key to delivering exceptional, secure, and future-ready digital experiences at scale.


Discover how Publicis Sapient can help your organization achieve consistency, compliance, and agility with design systems built for regulated industries.