PUBLISHED DATE: 2024-01-02 20:50:53

Publicis Sapient conducted a survey of consumers in seven countries to see how they viewed generative AI, and how brands can harness the new technology for the best possible return on investment with customer experience.

Access the full report to learn what customers really think about generative AI and how your company, with the help of Publicis Sapient, can create stand-out experiences through the power of technology.

Let’s talk about how we can help you add genuine business value and enhance your customer journey with digital transformation.

Relevant Links

• Are Consumers Ready for Generative AI?
• Generative AI in Customer Experience: Regional Insights and Strategies
• Generative AI Transformation in Retail and Consumer Packaged Goods (CPG): From Pilots to Scaled Value
• L’IA Générative : Révolutionner l’Expérience Client en Europe (Europe)
• La Revolución de la Experiencia del Cliente con IA Generativa: Implicaciones para Ejecutivos en América Latina (LATAM)