PUBLISHED DATE: 2023-10-12 01:43:58
Aviation Goes Digital: How to Transform | Publicis Sapient
Aviation Goes Digital: How to Transform
Recent years have seen rapid changes in staffing, pricing, routing and more. Coupled with a dramatic rise in expectations of customer experience, the aviation industry now needs the agility to rapidly respond to economic and customer demands. Find out how we’ve helped our customers develop the right strategic digital investments, transforming from now to next.
The Future of Aviation
Whether it’s how biometrics can revolutionize the passenger experience, why virtual reality delivers smarter cabin crew training, or new approaches to deepening the relationship between traveler and brand, we know one thing—aviation's changing fast. Check out our video and find out what happened when some of the biggest thinkers in the industry gave us their biggest and boldest predictions.
Enhance the Guest Experience
Take a look at our aviation-based case studies below, and get an idea of what we could do for your business.
Accelerate Growth With the Right Tech
Get an understanding of some of our solutions, and the impact they could have on your business.
- CDP Quick Start
- Retail Media Networks
- Travel Marketplaces
- Help Brands Own the Trip Experience
Jumpstart your digital business transformation with an intelligent, API-driven data strategy. Learn more
Generate the advertising revenue, the customer insights and the connections to take your business to the next level. Learn more
Travelers are seeking more connection between the different parts of their trips—so become a marketplace, and expand your core product offerings. Learn more
CDP Quick Start
Jumpstart your digital business transformation with an intelligent, API-driven data strategy. Learn more
Retail Media Networks
Generate the advertising revenue, the customer insights and the connections to take your business to the next level. Learn more
Travel Marketplaces
Help Brands Own the Trip Experience
Travelers are seeking more connection between the different parts of their trips—so become a marketplace, and expand your core product offerings. Learn more
Related Insights
- Publicis Sapient Named a “Market Leader” in Travel, Hospitality & Logistics Services
- A Vision of Value in Ecosystems
- How Can Generative AI Improve the Guest Experience?
- What does the aviation industry need to know about generative AI and large language models like ChatGPT? Discover the top guest experience use cases for artificial intelligence tools.
- The Top Challenges of Scaling Sustainable Aviation Fuel
- Airlines are turning to sustainable aviation fuel (SAF) to reach net-zero carbon emissions. But how can brands balance the value with the cost?
- What Defines the Future of Customer Experience in Travel and Hospitality?
- Aviation brands that invest in customer experience have the opportunity to stand out and build loyalty. But what does this new gold standard of customer experience look like?
- How Smart Tourism Experiences are Served by Technology
- Today’s visitor journey is fragmented. Customer data can help brands unlock seamless, digitally-enabled guest experiences within connected smart destinations
- How Employee Experience Transformation Makes Customer Experience a Differentiator
- Brands with the most loyal customers strategically support their employees to create unique experiences for their guests. But how?
- How Can the Travel Industry Prepare for a Recession?
- Travel demand is up, despite a range of challenges. But what does a possible recession mean for hotels and airlines, and how can brands best position themselves in an economic slowdown?
- Return to Travel: What do Gen Z, Millennials and Gen X Expect?
- The travel bug has returned. But it’s no longer about if, but rather how different age groups prefer to travel again. We’ve studied the trends— and a generational divide has revealed itself.
Back to Travel & Hospitality
Jagdish Ghanshani
Senior Vice President and Managing Partner
Let's connect
Nick Shay
Group Vice President, Travel & Hospitality, International Markets
Let's connect