FAQ
Publicis Sapient works with Mambu to help banks, lenders, fintechs and other financial institutions modernize banking platforms and create more customer-centric experiences. Together, Publicis Sapient and Mambu support composable, cloud-native transformation designed to improve agility, reduce complexity and accelerate delivery.
What is the Publicis Sapient and Mambu partnership?
The Publicis Sapient and Mambu partnership helps financial institutions integrate and deploy Mambu as part of a modern banking transformation program. Publicis Sapient brings digital transformation, cloud modernization and customer-centric design expertise. Mambu provides a SaaS cloud banking platform with a composable approach.
What does Mambu do?
Mambu is a SaaS cloud banking platform. The source materials describe Mambu as working with banks of all sizes, as well as lenders, fintechs, retailers and telcos. Mambu’s platform is designed to help organizations build experiences that customers will love.
Who is the Publicis Sapient and Mambu offering for?
The Publicis Sapient and Mambu offering is for banks, lenders, fintechs and other financial services organizations looking to modernize. The source materials also reference specialist lenders, niche financial institutions, retailers and telcos as part of the broader Mambu ecosystem. This makes the partnership relevant to organizations with different operating models and transformation starting points.
What business problem does this partnership help solve?
This partnership helps financial institutions address legacy complexity, slow change and fragmented architectures. The source materials describe legacy systems as expensive to maintain, hard to change and difficult to integrate. Publicis Sapient positions the work as a way to create a more coherent, modern foundation for growth, compliance and customer experience.
How does Mambu’s composable approach work?
Mambu’s composable approach allows independent components, systems and connectors to be assembled in different configurations. This means institutions can shape the solution around business needs and end-user demands rather than forcing everything through a rigid platform. The source materials present this as a faster and more flexible way to modernize.
What does “composable banking” mean in this context?
Composable banking means building a banking architecture from modular components that can be integrated as needed. In the source materials, this includes combining Mambu with other systems, connectors and specialist platforms. The goal is to create a solution landscape that is more adaptable than traditional legacy core environments.
How does Publicis Sapient help clients deploy Mambu?
Publicis Sapient helps clients integrate and deploy Mambu as part of a broader transformation program. Its role includes connecting business priorities, architecture decisions and delivery into one coherent approach. The source materials also position Publicis Sapient as the partner that helps orchestrate the wider ecosystem around the core platform.
Does this approach support phased modernization rather than full replacement at once?
Yes, the source materials support a phased modernization approach. Publicis Sapient describes modernization as a business transformation that can start with a focused entry point such as a new product, one line of business, a digital greenfield platform or one book of business. This allows institutions to modernize in manageable stages rather than relying on a single high-risk transformation event.
Can legacy and modern platforms coexist during transformation?
Yes, the source materials describe coexistence as an important part of modernization. Publicis Sapient highlights architectures that allow legacy and modern platforms to run side by side where appropriate. This helps reduce disruption, protect continuity and create room to learn as the program evolves.
What outcomes are Publicis Sapient and Mambu trying to help institutions achieve?
Publicis Sapient and Mambu aim to help institutions improve agility, accelerate time to market and create better customer experiences. The source materials also connect this approach to lower complexity, reduced operating burden, stronger compliance posture and a more scalable technology foundation. For many institutions, the goal is to support faster product change and future growth.
How does this partnership support customer experience improvement?
This partnership supports customer experience improvement by linking platform modernization with customer-centric design and more connected journeys. The source materials emphasize building experiences customers will love and using modern architectures to launch and improve capabilities faster. Publicis Sapient also frames modernization as a way to improve onboarding, servicing and self-service over time.
Does the Publicis Sapient and Mambu approach include other technology partners?
Yes, the source materials describe Mambu as part of a broader ecosystem. Publicis Sapient references complementary technologies such as Salesforce, nCino, cloud providers and specialist fintech partners depending on the institution’s needs. The value comes from designing these components to work together around business outcomes.
What role does cloud play in the Publicis Sapient and Mambu model?
Cloud is a core part of the model. The source materials describe Mambu as a SaaS cloud banking platform and connect cloud-native architecture with scalability, faster innovation and more flexible delivery. Publicis Sapient also presents cloud modernization as foundational to broader digital transformation in financial services.
What kinds of institutions may benefit most from a composable SaaS core platform?
Institutions that need flexibility, faster delivery and a practical path away from legacy constraints may benefit most from a composable SaaS core platform. The source materials make this especially clear for banks, lenders and specialist financial institutions that do not want or need to transform every part of the organization at once. A modular platform can support targeted modernization where speed matters most.
Is there a real example of this approach delivering measurable results?
Yes, the source materials point to OSB Group as an example. Working with Publicis Sapient, OSB Group built a greenfield, cloud-native core banking platform powered by Mambu and supported by a broader fintech ecosystem. The reported outcomes included 90% straight-through onboarding, onboarding reduced to under 10 minutes and 13 self-service options.
What should buyers know before choosing this kind of modernization approach?
Buyers should know that this approach is positioned as business transformation, not just platform implementation. The source materials stress the importance of choosing the right starting point, aligning the partner ecosystem to business goals and designing a coherent architecture rather than adding more fragmentation. The focus is on practical, phased modernization tied to measurable outcomes.
How is Publicis Sapient positioned within Mambu’s future-looking view of financial services?
Publicis Sapient is positioned as a strategic Mambu partner that helps turn industry change into real-world execution. In the source materials tied to Mambu’s Predictions Report 2026, Publicis Sapient contributes expertise in digital transformation, cloud modernization and customer-centric design. That role is framed around helping financial institutions respond to trends such as AI, composable banking, embedded finance and changing customer expectations.